Changing the Organization Owner

Change the owner of an organization when necessary to maintain continuity as user roles change.

The owner of an organization can request that another administrative user take ownership of the organization.

Note: Because only the owner can initiate the request to change ownership, it is important to transfer ownership while the current owner is still an active user.
Note: Ownership can only be transferred to another member of the organization. If the desired owner is not already a member, add them.
  1. In the organization view, click the Members button on the left side of the page. Next to the intended owner, expand the drop-down list and select Owner.Organization Members
  2. The following dialog will appear. Click Yes.Confirm Organization Ownership Transfer
  3. A message will appear above the members list stating that the change of ownership is pending. The request may be cancelled by the current owner by pressing Cancel.Pending Ownership Exchange
  4. The user who has been requested to take ownership will see a message when viewing the Members tab of the organization. Complete the exchange of ownership by pressing Accept.Change Owner Invitation