Project and File Analytics
Analytics
Click the time range at the top of the screen to select an alternative time window from which to generate the report charts. You can also exclude traffic from known bots and search engine crawlers by selecting the Exclude known bots and crawlers checkbox. Finally, use the Exclude media references checkbox to configure whether references to non-content objects, like graphics, should be excluded from the reports.
Additionally, you can download a CSV export of the raw data behind the charts, bound by the selected date range, using the Download Raw Data link. Finally, click the Print This Report button, or use your browser's Print function, to print the report.
Project Charts
The charts on for projects include the following.
- Traffic
- Traffic over the selected time period.
- Most Viewed Files
- The top 10 most-viewed files.
- Most Viewed DITA Map Contexts
- The top 10 DITA maps whose topics and/or tables of contents have received the most views over the specified time range across all portals.
- Most Up-Voted
- The 10 topics with the most 'Yes' votes in the Was This Useful? box.
- Must Down-Voted
- The 10 topics with the most 'No' votes in the Was This Useful? box.
- Top Portals
- The portals sending the most traffic to the project.
- Top Countries
- The 10 most-common countries from which traffic is generated, where the client's geographical region can be determined.
- Top Regions
- The 10 most-common regions (e.g. states or provinces) from which traffic is generated, where the client's geographical region can be determined.
- Top Cities
- The 10 most-common cities from which traffic is generated, where the client's geographical region can be determined.
- Top Browser Locales
- The 10 most-common browser locales.
- Top Referrer Domains
- The 10 most-popular referring web domains.
File Charts
The charts on for individual files include the following.
- Traffic
- Traffic over the selected time period.
- Most Viewed Topics (DITA Maps Only)
- If the file is a DITA map, this report appears, displaying the topics within the map receiving the most traffic over the selected time period.
- Most Viewed Map Contexts (DITA Topics Only)
- If the file is a DITA topic, this report appears, displaying the map contexts through which this file recieves the most traffic.
- Top Portals
- The portals sending the most traffic to the project.
- Top Countries
- The 10 most-common countries from which traffic is generated, where the client's geographical region can be determined.
- Top Regions
- The 10 most-common regions (e.g. states or provinces) from which traffic is generated, where the client's geographical region can be determined.
- Top Cities
- The 10 most-common cities from which traffic is generated, where the client's geographical region can be determined.
- Top Browser Locales
- The 10 most-common browser locales.
- Top Referrer Domains
- The 10 most-popular referring web domains.
Feedback on Files
The Feedback tab on files can be used to review the various upvotes and downvotes that have been left for that file through all portals, and any comments the users have left when making those votes.